Proactive Customer Care

The Next Day Flyers® team is dedicated to providing you with exceptional customer service which exceeds your expectations. Customer Care representatives are here to assist you from the first phone call, and our continuous training helps ensure that we remain up-to-date with customer needs

Our goal is to help you get your message out on time and on spec. Customer Service phone calls are monitored to ensure quality and our proactive service means that if a problem does occur with your order, we will contact you by phone or email and see you through the process until the problem is resolved.

From Our Customer Care Team

Get help when and where you need it:

By phone: 24 Hours Monday-Friday,
6 am-5 pm PT Saturday-Sunday
24/7 access to online status, order history and tracking tools
Live chat for easy online help
Help Center with training videos to guide you through our online design center and answers to frequently asked questions

Please contact us for assistance with:

Order placement
Information on digital file setup
Postal specifications
Custom printing
Special shipping requests

From our Prepress Department:

Our 15 point digital file preflight inspection is performed by expert operators to ensure quality printing
Direct to plate 175 line screen imaging for sharp beautiful postcards and marketing materials
Integrated computerized workflow transfers color data directly from your file to the plate for press to ensure accurate representation of your color in the final printed product

From the Pressroom and Cutting Department:

Cut data is transferred from computer to the cutter in order to deliver accurate tight tolerance cutting of your printed products

State-of- the- Art Heidelberg Speedmaster with inline UV coating for dependable and repeatable top quality quick printing
Densitometers measure color density every 100 press sheets to maintain a density tolerance of +/- .10. for consistent color throughout a press run