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How do I set up my file?

What is bleed?

Can I order a size, paper or quantity not listed on your site?

Can I order custom products?

Do you offer design services?

Do you offer discount coupons?

How can I get free samples of your printing?

Can I combine the shipping on my orders? 

What are the different paper stocks?

What are your guarantees?

What are your production cut-off times?

What are CMYK, spot, and PMS colors?

What is resolution?

What is turnaround time and how is it different from shipping time?

What is the difference between direct mail and EDDM?