We understand how important it is to get your printing done right and done on time. That's why we
developed the industry's groundbreaking On-Time Guarantee. When you purchase a product and provide a
press-ready* file by the cut-off time, we
guarantee to get your order to you on time or it is on us.
We stand behind our products and our service. If you are not 100% satisfied with your product, let
us know and we will work with you to make it right.
*A press-ready file refers to a file that meets the requirements for your ordered items and is ready
to print as-is.
*Jobs that are not configurable online are considered custom orders.
On Time Guarantee does not apply to freight, direct mail, custom orders, or delays due to 3rd party
shipping/delivery carriers. See
Terms & Conditions
Our Customer Care Team is here to assist you!
Contact us at 855-898-9870 or via our Live Chat and
let us know how we can help.