{"id":78350,"date":"2017-03-08T00:00:00","date_gmt":"2017-03-08T07:00:00","guid":{"rendered":"https:\/\/ndf-blog.nextdayflyers.com\/blog\/?p=78350"},"modified":"2026-08-10T00:43:19","modified_gmt":"2026-08-10T07:43:19","slug":"digital-marketing-metrics","status":"publish","type":"post","link":"https:\/\/www.nextdayflyers.com\/blog\/digital-marketing-metrics\/","title":{"rendered":"8 Essential Digital Marketing Metrics You Need to Measure"},"content":{"rendered":"<main id='bde-main'><section class=\"bde-section-78350-100 bde-section\">\n  \n  \n\t\n\n\n\n<div class=\"section-container\"><div class=\"bde-rich-text-78350-102 bde-rich-text breakdance-rich-text-styles\">\n<p>Google Analytics is one of the most useful internet tools, especially when it comes to marketing. The digital marketing metrics that it provides gives useful insights on how your website, content, and social media campaigns are doing. It can also reveal opportunities that you can tap or areas that you need to improve.<\/p>\n<p>But a tool is only as good as its user. And to be honest, there are a lot of choices in Analytics for metrics that one can get so overwhelmed. In fact, the freedom to choose from hundreds of choices can be very limiting sometimes<\/p>\n<p>So to keep you from getting drowned in information overload, I\u2019ve compiled the most important digital marketing metrics that you need to measure for any given digital marketing campaign. I\u2019ve also grouped them into three categories, each corresponding to the steps in customer acquisition\u2014generating traffic, converting these traffic into leads, and transforming leads to customers. Finally, I\u2019ve included some thoughts and recommendations from top internet marketers on how to improve each metric.<\/p>\n<\/div><h2 class=\"bde-heading-78350-101 bde-heading post-mark-heading\">\nTraffic Metrics\n<\/h2><h3 class=\"bde-heading-78350-104 bde-heading\">\n1. All Traffic (Total Website Visits)\n<\/h3><div class=\"bde-rich-text-78350-105 bde-rich-text breakdance-rich-text-styles\">\n<p>Overall site traffic measures how many users visited your website. It can be sorted by source or medium and is usually one of the first things you can check in Analytics.<\/p>\n<\/div><img decoding=\"async\" class=\"bde-image2-78350-129 bde-image2\" src=\"https:\/\/www.nextdayflyers.com\/blog\/wp-content\/uploads\/2017\/03\/Image_02.jpg\" alt=\"Working on digital analytics and reporting\" loading=\"lazy\" srcset=\"https:\/\/www.nextdayflyers.com\/blog\/wp-content\/uploads\/2017\/03\/Image_02.jpg 1500w, https:\/\/www.nextdayflyers.com\/blog\/wp-content\/uploads\/2017\/03\/Image_02-300x164.jpg 300w, https:\/\/www.nextdayflyers.com\/blog\/wp-content\/uploads\/2017\/03\/Image_02-768x420.jpg 768w, https:\/\/www.nextdayflyers.com\/blog\/wp-content\/uploads\/2017\/03\/Image_02-1024x560.jpg 1024w\" sizes=\"(max-width: 1500px) 100vw, 1500px\"><div class=\"bde-rich-text-78350-106 bde-rich-text breakdance-rich-text-styles\">\n<p>Rahul Alim\u00a0from Convince and Convert writes that\u00a0keeping an eye on overall traffic\u00a0gives \u201ca bird\u2019s eye view\u201d of where your website stands. \u201cYou may begin to see similar patterns emerge\u2014like seasonality\u2014that can put you ahead of the game later.\u201d<\/p>\n<\/div><h3 class=\"bde-heading-78350-107 bde-heading\">\n2. Clickthrough Rate\n<\/h3><div class=\"bde-rich-text-78350-108 bde-rich-text breakdance-rich-text-styles\">\n<p>Clickthrough rate is the ratio of user who viewed an ad, email links, social media posts, or call-to-action statements in your websites or blogs, to the users who actually clicked them.<\/p>\n<p>According to\u00a0<a href=\"https:\/\/blog.hubspot.com\/marketing\/author\/rachel-leist\" target=\"_blank\" rel=\"noopener\">Rachel Sprung<\/a>\u00a0from Hubspot, \u201c<a href=\"https:\/\/blog.hubspot.com\/marketing\/essential-marketing-metrics\" target=\"_blank\" rel=\"noopener\">this metric is very important<\/a>\u00a0no matter which channel you focus on, as it is the indicator that will tell you if people are engaged enough with your content to take the next step and convert.\u201d<\/p>\n<p>As a benchmark, the average CTR for a search ad is 1.91%, and 0.35% for a display ad\u00a0<a href=\"https:\/\/blog.hubspot.com\/agency\/google-adwords-benchmark-data\" target=\"_blank\" rel=\"noopener\">according to Hubspot<\/a>. For email marketing campaigns, the average CTR is 3.26%,\u00a0<a href=\"https:\/\/www.smartinsights.com\/email-marketing\/email-communications-strategy\/statistics-sources-for-email-marketing\/\" target=\"_blank\" rel=\"noopener\">according to Smart Insights<\/a>.<\/p>\n<\/div><h3 class=\"bde-heading-78350-109 bde-heading\">\n3. Traffic Sources\n<\/h3><div class=\"bde-rich-text-78350-110 bde-rich-text breakdance-rich-text-styles\">\n<p>Segmenting your overall traffic by sources or channels can give you a good idea on which ones are performing well and which ones aren\u2019t.<\/p>\n<p><a href=\"https:\/\/buildfire.com\/essential-metrics-measure-digital-marketing\/\" target=\"_blank\" rel=\"noopener\">Sheila Olson from Buildfire<\/a>\u00a0writes that ideally, you should break them down to four channels (which Analytics automatically does):<\/p>\n<ul>\n<li><b>Direct Visitors<\/b>\u00a0\u2013 Visitors who come to your website by typing your URL into their browser.<\/li>\n<li><b>Organic\/Search<\/b>\u00a0\u2013 Users who arrive at your site based on a search query using search engines.<\/li>\n<li><b>Referrals<\/b>\u00a0\u2013 Visitors who arrive at your side from a link on another website or blog.<\/li>\n<li><b>Social Media<\/b>\u00a0\u2013 Users who arrive at your site from a social media platform.<\/li>\n<\/ul>\n<\/div><div class=\"bde-rich-text-78350-128 bde-rich-text breakdance-rich-text-styles\">\n<p>According to\u00a0<a href=\"https:\/\/blog.hubspot.com\/agency\/author\/jacqueline-zenn\" target=\"_blank\" rel=\"noopener\">Jacqueline Zenn<\/a>\u00a0from Hubspot, one of the most\u00a0<a href=\"https:\/\/blog.hubspot.com\/agency\/digital-metrics-reporting-genius\" target=\"_blank\" rel=\"noopener\">overlooked aspects of traffic sources<\/a>,\u00a0as one of the essential digital marketing metrics, is the unusual referral traffic from outliers. She writes, \u201cSee how people are talking about your brand in ways that you didn\u2019t expect or plan for, and determine how you can use that information for future marketing support.\u201d This is especially important for\u00a0integrated marketing campaigns, such as using\u00a0<a href=\"https:\/\/www.nextdayflyers.com\/catalog-printing\/\" target=\"_blank\" rel=\"noopener\">catalogs<\/a>\u00a0to drive customers to your e-commerce websites.<\/p>\n<\/div><h2 class=\"bde-heading-78350-111 bde-heading post-mark-heading\">\nConversion Metrics\n<\/h2><h3 class=\"bde-heading-78350-112 bde-heading\">\n4. Cost Per Lead\n<\/h3><div class=\"bde-rich-text-78350-113 bde-rich-text breakdance-rich-text-styles\">\n<p>The cost per lead metric measures how cost-effective your marketing campaigns are when generating leads. To review, a lead is a prospective customer which shows interest in your product or service information. We can calculate it by dividing the cost of generating leads by the total number of leads you acquired.<\/p>\n<\/div><img decoding=\"async\" class=\"bde-image2-78350-130 bde-image2\" src=\"https:\/\/www.nextdayflyers.com\/blog\/wp-content\/uploads\/2017\/03\/Image_04.jpg\" alt=\"Shoppers carrying retail shopping bags.\" loading=\"lazy\" srcset=\"https:\/\/www.nextdayflyers.com\/blog\/wp-content\/uploads\/2017\/03\/Image_04.jpg 1500w, https:\/\/www.nextdayflyers.com\/blog\/wp-content\/uploads\/2017\/03\/Image_04-300x164.jpg 300w, https:\/\/www.nextdayflyers.com\/blog\/wp-content\/uploads\/2017\/03\/Image_04-768x420.jpg 768w, https:\/\/www.nextdayflyers.com\/blog\/wp-content\/uploads\/2017\/03\/Image_04-1024x560.jpg 1024w\" sizes=\"(max-width: 1500px) 100vw, 1500px\"><div class=\"bde-rich-text-78350-115 bde-rich-text breakdance-rich-text-styles\">\n<p><a href=\"https:\/\/digitalmarketinginstitute.com\/blog\/digital-marketing-metrics-matter-ceo-2\" target=\"_blank\" rel=\"noopener\">According to Digital Marketing Institute<\/a>, calculating cost per lead should be analyzed in relation to return on investment. \u201cBy calculating cost per lead per channel you can identify which channels are the most powerful lead generators for future campaigns and invest in them accordingly.\u201d<\/p>\n<\/div><h3 class=\"bde-heading-78350-116 bde-heading\">\n5. Conversion Rate\n<\/h3><div class=\"bde-rich-text-78350-117 bde-rich-text breakdance-rich-text-styles\">\n<p>Perhaps the most important metric for executives and business owners, conversion rate measure how many visits resulted in a desired action, usually a sale. It\u2019s calculated by dividing the total number of goal completions by the total number of sessions. If you can figure out how to optimize your conversion rate, you can make more sales at a lesser cost.<\/p>\n<p><a href=\"https:\/\/moz.com\/community\/users\/108403\" target=\"_blank\" rel=\"noopener\">Gianluca Fiorelli<\/a>\u00a0from Moz\u00a0<a href=\"https:\/\/moz.com\/blog\/practical-guide-content-metrics\" target=\"_blank\" rel=\"noopener\">writes<\/a>\u00a0that segmenting your analysis can give a \u201cbetter meaning to the conversion rate value and, therefore, correct and improve our sales and leads.\u201d Here are his recommendations for good segmentation:<\/p>\n<ul>\n<li>Conversions per returning visitor vs new visitor;<\/li>\n<li>Rate of conversion per type of visitor based on demographic data;<\/li>\n<li>Conversions per channel\/device.<\/li>\n<\/ul>\n<\/div><h3 class=\"bde-heading-78350-119 bde-heading\">\n6. Bounce Rate\n<\/h3><div class=\"bde-rich-text-78350-118 bde-rich-text breakdance-rich-text-styles\">\n<p>The official definition for bounce rate according to Google is \u201cthe\u00a0<a href=\"https:\/\/support.google.com\/analytics\/answer\/1009409?hl=en\" target=\"_blank\" rel=\"noopener\">percentage of single-page sessions<\/a>\u00a0(i.e. sessions in which the person left your site from the entrance page without interacting with the page)\u201d. Bounce rate is not necessarily a bad thing. However, it can be a good indicator that your site entrance is not relevant to users.<\/p>\n<p><a href=\"https:\/\/blog.kissmetrics.com\/bounce-rate\/\" target=\"_blank\" rel=\"noopener\">According to Kissmetrics<\/a>, the average bounce rate for a typical website is 40.5%. To improve bounce rate,\u00a0<a href=\"https:\/\/blog.kissmetrics.com\/what-you-can-learn-from-bounce-rate-how-to-improve-it\/\" target=\"_blank\" rel=\"noopener\">Kissmetrics recommends<\/a>\u00a0adding more links to other pages in your website from your landing page, especially on the sidebar. Furthermore, adding more information about your products and improving the content to make them more relevant to visitors will ensure their stay.<\/p>\n<\/div><h2 class=\"bde-heading-78350-121 bde-heading post-mark-heading\">\nRevenue Metrics\n<\/h2><h3 class=\"bde-heading-78350-122 bde-heading\">\n7. Return on Investment\n<\/h3><div class=\"bde-rich-text-78350-123 bde-rich-text breakdance-rich-text-styles\">\n<p>Of all digital marketing metrics, Return on Investment is the ultimate indicator of the success of your marketing efforts. A great Analytics feature is the ability to generate ROI reports, which you can find in the Campaigns section of the sidebar.<\/p>\n<\/div><img decoding=\"async\" class=\"bde-image2-78350-131 bde-image2\" src=\"https:\/\/www.nextdayflyers.com\/blog\/wp-content\/uploads\/2017\/03\/Image_03.jpg\" alt=\"Online revenue and earnings illustration\" loading=\"lazy\" srcset=\"https:\/\/www.nextdayflyers.com\/blog\/wp-content\/uploads\/2017\/03\/Image_03.jpg 1500w, https:\/\/www.nextdayflyers.com\/blog\/wp-content\/uploads\/2017\/03\/Image_03-300x164.jpg 300w, https:\/\/www.nextdayflyers.com\/blog\/wp-content\/uploads\/2017\/03\/Image_03-768x420.jpg 768w, https:\/\/www.nextdayflyers.com\/blog\/wp-content\/uploads\/2017\/03\/Image_03-1024x560.jpg 1024w\" sizes=\"(max-width: 1500px) 100vw, 1500px\"><div class=\"bde-rich-text-78350-125 bde-rich-text breakdance-rich-text-styles\">\n<p>Stuart Marler from Digital Doughnut\u00a0writes \u201cwe need to understand what the goals or aims of the company are, and what they wish to get from a digital marketing campaign. Then we can measure these goals.\u201d Furthermore, he said that the sales and marketing teams should collaborate on identifying key performance indicators and their goals, as well as how to measure them.<\/p>\n<\/div><h3 class=\"bde-heading-78350-126 bde-heading\">\n8. Customer Acquisition Cost\n<\/h3><div class=\"bde-rich-text-78350-127 bde-rich-text breakdance-rich-text-styles\">\n<p>Customer acquisition cost, as the name suggests, is the cost of converting a lead to a customer. We measure it by dividing the total marketing costs by the total number of customers acquired in a given period.<\/p>\n<p>To optimize customer acquisition cost,\u00a0Kissmetrics recommends\u00a0<a href=\"https:\/\/blog.kissmetrics.com\/customer-acquisition-cost\/\" target=\"_blank\" rel=\"noopener\">improving on-site conversion<\/a>, especially the checkout pages. This will reduce abandonment, enhancing user value such as implementing useful features on your website and implementing customer relationship management.<\/p>\n<\/div><\/div>\n<\/section><\/main>","protected":false},"excerpt":{"rendered":"<p>Google Analytics is one of the most useful internet tools, especially when it comes to marketing. The digital marketing metrics that it provides gives useful insights on how your website, content, and social media campaigns are doing. It can also reveal opportunities that you can tap or areas that you need to improve. But a [&hellip;]<\/p>\n","protected":false},"author":58,"featured_media":78390,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_breakdance_hide_in_design_set":false,"_breakdance_tags":"","footnotes":""},"categories":[4125],"tags":[3996],"class_list":["post-78350","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-print-marketing","tag-catalogs"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.nextdayflyers.com\/blog\/wp-json\/wp\/v2\/posts\/78350","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.nextdayflyers.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.nextdayflyers.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.nextdayflyers.com\/blog\/wp-json\/wp\/v2\/users\/58"}],"replies":[{"embeddable":true,"href":"https:\/\/www.nextdayflyers.com\/blog\/wp-json\/wp\/v2\/comments?post=78350"}],"version-history":[{"count":5,"href":"https:\/\/www.nextdayflyers.com\/blog\/wp-json\/wp\/v2\/posts\/78350\/revisions"}],"predecessor-version":[{"id":85024,"href":"https:\/\/www.nextdayflyers.com\/blog\/wp-json\/wp\/v2\/posts\/78350\/revisions\/85024"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.nextdayflyers.com\/blog\/wp-json\/wp\/v2\/media\/78390"}],"wp:attachment":[{"href":"https:\/\/www.nextdayflyers.com\/blog\/wp-json\/wp\/v2\/media?parent=78350"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.nextdayflyers.com\/blog\/wp-json\/wp\/v2\/categories?post=78350"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.nextdayflyers.com\/blog\/wp-json\/wp\/v2\/tags?post=78350"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}